Showing posts with label Social Commerce. Show all posts
Showing posts with label Social Commerce. Show all posts

Monday, November 29, 2010

Rise of Social Commerce.

Amazon and Ebay are giants in terms of online retail and e-commerce, but with the marketplace going in the future in terms of both monetization and socialization on social commerce, will their position be threatened?



There are a lot of smaller companies on the rise. I particularly like Woot.com where there is a new deal every day. The community actually does chat about the deals and I do find out about good deals on Twitter.

Another site that is on the rise is Groupon. I like the idea of getting together a group to ensure a deal happens, and this sometimes get influencers to spread the news of a certain deal just to make it happen. Groupon recently raised a massive round valuing the company at $1.35 billion.

Although Amazon and Ebay are trying to be more discoverable, I've not seen much effort in leveraging on social commerce by them, even on Cyber Monday. I don't blame them as they are cash rich companies, and can acquire what they lack. For example, Amazon recently made a $1.2 billion acquisition of Zappos, which I would say is a leader on customer service using Twitter and social media.

With the rise of Groupon, Gilt, LivingSocial, Vente Privee or even a possible Facebook e-commerce site, we can be assured that social commerce sells, and in the near future, I would love to see more social e-commerce site giving better interaction and engagement as we know that is what that really sells.

-- Robin Low